Data regulator issues new guidance for healthcare sector on transparency

15 April 2024, 14:44

A woman’s hand presses a key of a laptop keyboard
Transparency. Picture: PA

The Information Commissioner’s Office has published the guidance in response to the rising use of technology in the sector.

The UK’s data protection regulator has published new guidance for health and social care organisations it says will help them be more transparent about how personal information is being used.

The Information Commissioner’s Office (ICO) said the new guidance would provide regulatory certainty to organisations on how they should keep people properly informed as technology is increasingly used to deliver care and carry out research.

The regulator said focus on the issue was needed as the health and social care sector routinely handles sensitive information about the most intimate aspects of peoples’ health, and that under data protection law, people have a right to know what is happening to their personal information.

Anne Russell, head of regulatory policy projects at the ICO, said the ever-increasing use of technology meant personal data was more important than ever, and so therefore was more transparency.

“Being transparent is essential to building public trust in health and social care services,” she said.

“If people clearly understand how and why their personal information is being used, they are likely to feel empowered to share their health information to both access care and support initiatives such as medical research.

“As new technologies are developed and deployed in the health sector, our personal information is becoming more important than ever to boost the efficiency and public benefit of these systems.

“With this bespoke guidance, we want to support health and social care organisations by improving their understanding of effective transparency, ensuring that they are clear, open and honest with everyone whose personal information is being used.”

The ICO said that the aim of the new guidance was to help organisations better understand how and when to keep people informed, supporting existing rules around transparency and the individual right to be informed about how and when personal information was being used.

By Press Association

More Technology News

See more More Technology News

Radio Frequency Directed Energy Weapon

New weapon being developed to blast drones out of sky with radio waves, says MoD

Google I/O developer conference

Google tackles phone theft with new safety features coming to Android

Apple iPhone 15s on display

Apple brings eye tracking to iPhone and iPad in accessibility update

Google I/O developer conference

What do Google’s AI updates mean for everyday users?

Person running

Technology cannot replace human coaches in obesity treatment – study

Google I/O developer conference

The key announcements from Google’s I/O conference

Google discussing new AI tools during its Google I/O developer conference

Google AI updates a ‘direct response’ to ChatGPT dominance, experts say

Google chief executive Sundar Pichai speaking on stage at the firm's Google I/O developer conference

Google rebuilds search engine around AI and unveils new image and video tools

A person using a smartphone

Children ‘blackmailed into stripping for strangers’ on daily basis, says MP

Intelligence community ethnic minorities positions

China poses ‘genuine and increasing’ cyber risk to UK, GCHQ chief warns

Someone at a laptop

Research team finds AI slashes carbon capture and storage design time

AI chatbot eye problem assessing

New free ChatGPT model can teach maths, sing and even flirt

Open AI ChatGPT Update

OpenAI unveils new ‘smarter, faster’ version of ChatGPT

Google Stock

Google I/O: Tech conference expected to be dominated by AI

Claude 2 AI and ChatGPT icons seen in an iPhone

OpenAI rival Anthropic launches AI assistant Claude in European Union

Portal

Dublin-New York livestream temporarily closed over ‘inappropriate behaviour’